OK, so it’s expected that if your shiny MacBook breaks down within its first year Apple will fix it for free. What’s not expected is that they’ll repair it on the same day. Like I mentioned the other day the palm rest of my MacBook had cracked, presumably where the lid shuts onto it. I took my Mac to the shop and had a genius look at it. He picked the plastic off to make sure it was properly broken and started to book it in for repair.

And then, either because it’s a two minute job, or because he was being nice said he’d repair it over his dinner break if I didn’t mind coming back at 3pm to collect it. Normally they don’t do repairs on a Saturday because the shop is so busy, but he’d make an exception. This was very cool and has saved me from having to trail all the way back to Sheffield next weekend.

I’m now typing on a brand new keyboard, using a brand new trackpad. When I had my Mac repaired last time they did something to the trackpad that stopped the sides of the trackpad button from working. It wasn’t a major thing, but quite irritating all the same.

To try and prevent this crack from happening again (which is a design flaw according to the Apple Genius I was talking to) I have ordered some stick on protectors for the palm rests of my laptop.

The repair was free, but if I’d paid it would have cost £54! The repair sheet had a job name of ‘Crackbook’ and my Mac’s condition was listed as “Good, with some stickers too”.

While wandering the Mac store I had a go with an iPhone. I’ve got an iPod Touch (the funnest iPod around, according to Apple. Since when did ‘funnest’ become a word then?) and it was interesting seeing the similarites and differences. Even stranger was that the iPhones were actually working, I rang my mobile from one and it worked, another had a chat session running with some random person who was a bit pissed off wondering why they were getting so many messages